Policies

Products

GWM does not offer unallocated positions or interest in precious metals. In the case of non-fungible precious metals (e.g., bars bearing serial numbers) the customer is provided with the serial numbers for their bars in the form of an itemized inventory report. In the case of fungible products (e.g., Canadian Maple coins) the products are recorded by bar type, bar size, fineness, and refiner.

GWM only deals in physical precious metals which the client has the option to take home delivery at any time.

Financing

GWM does not directly or indirectly offer or facilitate financing for the purchase of its precious metals products.

Delivery

Guildhall Wealth Management (GWM) makes complete physical delivery of its precious metal products in all cases to its customers. Physical delivery is typically made within industry standard time periods (generally within 28 days).

Depository services

In Canada, GWM uses arm’s-length, independent depositories: Loomis in Toronto, Ontario, and Brinks in Peterborough, Ontario and Calgary, Alberta. Customer accounts are opened in the name of the customer, and all holdings are fully allocated and segregated.

Registered Accounts Policy

Guildhall uses Questrade, a CIRO member, as custodian for registered accounts. All registered accounts that utilize Guildhall to purchase precious metals are purchasing physical precious metals. All precious metals products are stored at Brinks in Peterborough, Ontario or Calgary, Alberta, in vaults that meet CIRO requirements, with Questrade as custodian.

Customer accounts at Brinks and at Questrade are opened in the name of the customer.

GWM, in conjunction with Questrade, does not offer unallocated positions or interest in precious metals. In the case of non-fungible precious metals (e.g., bars bearing serial numbers) the customer is provided with the serial numbers for their bars in the form of an itemized inventory report. In the case of fungible products (e.g., Canadian Maple coins) the products are recorded by bar type, bar size, fineness, and refiner.
Customer accounts at Brinks and at Questrade are opened in the name of the customer.

For all precious metals products purchased within a registered account physical delivery is typically made within industry standard time periods (generally within 28 days). Itemized inventory reports are provided within six weeks of purchase.

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