Questions
How do I buy gold or silver from Guildhall?+
Shop online at guildhallpreciousmetals.com, or call 1-866-274-9570 to buy with an associate. Your associate confirms the price and payment terms before you commit, and your order ships or goes into storage once payment clears.
What should I buy first?+
Most first purchases are modest: a tube of Silver Maple Leafs, a couple of 10 oz silver bars, or an ounce of gold. We offer only widely recognized bullion, which is easier to verify and easier to sell later.
Do I have to store my metal with Guildhall?+
No. You can take delivery or keep it in a depository account in your name. Many clients use a mix. Bullion for an RRSP or TFSA is bought inside the registered account itself; see Registered Accounts.
What does allocated and segregated mean?+
Your specific bars and coins are held under your name, identified by serial number or description, and never pooled with anyone else's. ETFs, certificates and pool accounts track the price without giving you specific bars.
What happens to my metal if Guildhall ceases operations?+
Metal in a depository account is held in your name at an independent vault, so it remains yours.
How is the price set?+
By the market price of the metal plus a premium that depends on the product, the size of the order and currency exchange. You see the all-in cost before you commit.
How do I sell my metal back?+
Call us. One of the most important benefits of gold and silver is how easily it can be exchanged for cash. We buy back LBMA Good Delivery products, including bars and coins from the Royal Canadian Mint, PAMP Suisse, Valcambi, Asahi and others. Call us to confirm a specific product. We quote a price based on the spot price at the time of sale and arrange settlement.
Do you give investment advice?+
No. We help you choose recognized products and explain the options. We don't provide investment advice.